Legal
Privacy Policy
Last updated: August 13, 2026
1. Information We Collect
1.1 Personal Information. We may collect the following information when you contact us or request a service:
- Name
- Phone number
- Email address
- Service address
- Details about the services requested
1.2 Website Usage Data. To improve performance and user experience, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
1.3 Cookies & Tracking Technology. We use cookies to:
- Improve website speed and functionality
- Analyze traffic for SEO improvement
- Customize user experience
You can disable cookies through your browser settings.
2. How We Use Your Information
- Provide deck, fence, and porch building, repair, and maintenance services
- Respond to inquiries and service requests
- Improve website performance and SEO
- Send updates or promotions (only if you opt-in)
- Maintain business records
We do not sell or rent your personal information.
3. SMS Communication & Consent
By providing your phone number through our website forms, quote requests, or other communication channels, you consent to receive SMS text messages from Buffalo Deck Builders related to appointments, service updates, reminders, and promotional offers.
- Message frequency may vary.
- Message and data rates may apply.
- You can reply STOP at any time to opt out.
- You can reply HELP for assistance.
- Consent to receive SMS messages is not a condition of purchase.
4. Sharing Your Information
We may share data with trusted partners such as:
- Payment processors
- Email or SMS communication tools
- Service scheduling platforms
- Analytics and SEO services
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Protection & Security
We use industry-standard security measures to protect your data. However, no online transmission is completely secure.
6. Your Rights
- Request updates or corrections to your information
- Opt out of marketing communications
- Request deletion of your data where legally allowed
Contact us at buffalodeckbuildersny@gmail.com or (716) 576-3250 for privacy-related requests.
7. External Links
Our website may include links to third-party websites. We are not responsible for their privacy practices.
8. Policy Updates
This Privacy Policy may be updated periodically. Any changes will be reflected with a revised “Last Updated” date.
9. Contact Us
buffalodeckbuildersny@gmail.com or (716) 576-3250
Serving Buffalo NY, Amherst NY, Cheektowaga NY, Tonawanda NY, Williamsville NY, West Seneca NY, Hamburg NY, Orchard Park NY, and surrounding Western New York communities.