How It Works
From first call to finished project, in four steps.
The same process for a deck, a fence, or a porch: free quote, written numbers, permit handled, and a crew that shows up when they say they will.
Step 1
Free design or assessment visit
About an hour, on your schedule. We measure, talk through what you want built or repaired, and give honest ballparks on the spot, with no pressure and no sales script.
Step 2
Written quote within 48 hours
Itemized in plain English: materials, labor, permit fees, timeline. Valid for 60 days, so you can think it over without a countdown clock.
Step 3
Permit & scheduling handled
We file the paperwork with your town, meet the inspector, and lock in your build week. Most permits clear in one to three weeks.
Step 4
Build, photograph & walkthrough
Frost-depth footings, snow-load framing, flashed connections: the standard on every job. We photograph what the finish will hide, then walk the finished work with you.
What to expect
Craft you can inspect, every step.
Frame photo documentation
Every job gets photographed before the finish goes on: footings, framing, flashing. You get the album.
A cleaner yard than we found
Materials staged tight, debris hauled daily, and a final cleanup before we call it done.
One crew lead, start to finish
The person who quotes the job is reachable through the job. No hand-off to a stranger mid-build.
Common questions about the process
Is the quote really free?
Yes. A visit takes about an hour, and the written quote arrives within 48 hours. It’s valid for 60 days and there’s no pressure follow-up.
Can you build in winter?
Yes. Footings are the only weather-sensitive step, and we auger and pour below frost depth year-round. Winter slots are often the fastest way onto our schedule.
What warranty comes with the work?
10 years on workmanship for new builds, 2 years on repairs, plus manufacturer warranties on boards, up to 50 years on some composites. Both in writing with the quote.
Do I need a permit?
Almost always in Erie and Niagara counties, for any deck over 18 inches high or attached to the house. We file it, pay it (it’s in the quote), and meet the inspector.
Start with a free visit.
Written quote within 48 hours. No pressure follow-up.